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Troubleshooting Tips

Platforms such as Netflix and Disney+ can adjust their terms and conditions. Changes to these terms can lead to apps becoming temporarily unavailable on many devices, including the VISTA Smart Projector. Thankfully, there are several ways to get around this issue.
Firstly, make sure your projector is fully up to date with the latest software and allow time for the update to integrate. Updates are released regularly and can be downloaded via “Online Update” in settings. Next, download the latest version of the app store.
Here are the most effective troubleshooting tips for some popular apps:

 Netflix

1. Download the latest version of the app store
2. Two Netflix apps will be available - one with a white icon and one with a black icon
3. Click the black Netflix icon and switch to mouse mode (the button is located near the top of your remote)
4. Enter your Netflix details and enjoy

YouTube

1. Download the latest version of the app store

Disney+

1. Download the latest version of the app store

AirPin

1. Download the latest version of the app store
2. If that fails, download a different mirroring app from the Google Play Store